Refund policy

Refund & Return Policy

At Pressed By Erica, each set is handmade with care and attention to detail. We want you to love your nails and feel confident with every order. 

Returns & Refunds

Due to the handmade and personal-use nature of press-on nails, all sales are final. For hygiene and sanitation reasons, we are unable to accept returns or exchanges once an order has been shipped or delivered.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue.

If the issue is confirmed to be an error on our part, we will work with you to provide an appropriate replacement or refund.

Sizing

Please carefully review our sizing information before placing your order. Pressed By Erica is not responsible for incorrect sizing selected or measurements provided by the customer. Refunds or exchanges will not be issued for sizing errors.

Handmade Disclaimer

Because our nails are handmade, slight variations in color, design placement, rhinestones, charms, or other details may occur. These small differences make each set unique and are not considered defects.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible. Once your order has entered production, we cannot guarantee that changes or cancellations can be made.

Lost or Stolen Packages

Pressed By Erica is not responsible for packages that are marked as delivered by the shipping carrier but are lost, missing, or stolen after delivery. Please contact the shipping carrier directly for assistance.

Questions? 

If you experience an issue with your order, please reach out to us. We value every customer and will always do our best to address legitimate order concerns fairly.

Pressed By Erica
Pretty. Polished. Pressed.